How it works

From ring to ticket, handled.

Here's what happens when a hungry customer calls your shop.

1

Ring

Picked up instantly, as your shop.

2

Order

Full order taken and read back.

3

Ticket

A clean ticket for your kitchen.

4

Text

Confirmation by text — coming soon.

Incoming call answered by the AI
Step 1 · The ring

Answered before the second ring.

Calls to your normal number are forwarded to Dial Pizza. Choose how: every call, only after a few rings, only during the rush, or only after hours. The caller hears your shop's greeting — no menus, no "press 1".

  • Keep your existing number
  • Handles many callers at the same time
  • Turn forwarding off any time
Live call with the order building
Step 2 · The order

A real conversation, not a phone tree.

Customers talk the way they talk to your counter. The AI follows along, asks the right follow-up questions — size? crust? pickup or delivery? — and reads the whole order back with the total before placing it.

  • Handles changes mid-order ("actually, make that two")
  • Checks the delivery address against your zone
  • Applies your deals and coupons correctly
Kitchen ticket
Step 3 · The ticket

Straight to the make-line.

Every order comes through as a clean, consistent, readable ticket — no scribbled notes. Direct connections to your point-of-sale and kitchen printer are coming soon.

  • Pickup time or delivery time on every ticket
  • Modifiers and special requests spelled out
  • Caller name and number attached
Text confirmation with pay link
Step 4 · The text · coming soon

Confirmed, and paid if you like.

Coming soon: the caller gets a text with their order and pickup time, with an optional secure pay link for orders you want prepaid. Until then, orders are paid at the counter or on delivery, as usual.

  • Fewer "is my order in?" calls
  • Optional pay-ahead by text
  • Pay at pickup or delivery in the meantime
Getting started

Setup is on us.

You won't be writing scripts or building menus. Send us what you have — a PDF, a photo of your menu board, your online ordering link — and we do the rest.

We load your menu

Sizes, prices, toppings, combos, deals, hours, delivery zone and fees.

We tune the voice

Your greeting, your shop's personality, your house rules and specials.

You test it first

Call it, try to trip it up, ask for changes. It goes live when you say so.

Add your store →